Fairfield by Marriott Bali Kuta Sunset Road

I want to share my awesome experience at this hotel. Staff makes this hotel as a five star experience . Very friendly and efficient staff. Very welcoming can’t remember everyone’s name, but each individual is outstanding in their role. Special mention to Rian at swimming pool bar and duty managers at the receptions are outstanding as well. Even the rooms were very clean and friendly housekeeping staff. Only one suggestion I have for kitchen Making breakfast, please change the menu every day or so. Because it could be boring If you stay for a week. Otherwise, overall experience outstanding. Much regards Ron

The friendly staff is unbeatable, they all super helpful and make my stay feel okay. Front Office Staff, most of them are great and I am happy to shout out loudly that FO staff namely Mr. Krisna is super amazing, helpful and he deserve to nominee employee of the month/year. FB Staff, Mba Giwang is the winner, she know's what i want without asking and she's greet me every morning with my name, Pak Dar, is also great and offer me a help every morning when I have a breakfast, and the rest of FB staff is super awesome and i cant recall their name one by one! Overall, good stay at this hotel.

Nice pool (though smaller than expected), new gym, great breakfast.The staff went out of their way to ask how things were going and made it clear they wish to improve things.

I loved everything about your hotel. The architecture allowing natural breezes through, creating piecful heaven around magnificent pool, totally acousticly proofed courtyard like stracture, the interior design of the room was delicate, plush and kept in mind relaxing tones, lighting had abilities to create working space or relaxing atmosphere. Having a balcony with comfortable couch and views of the pool, saved me endless trips outside to have a cigarette. And you stuff! Oh my God, reception: no nonsense, smart, on the ball, not just speak English, speak human. Special word to Ulan from breakfast bar. She did to me more than years of visiting psychologist did. She touched my soul, she encouraged me, she gave me hope and power to fight for my sons life. I travelled the world, marriott always my choice, your team exided my expectations, humbled me, made me believe in power of humanity again. Thank you. All blessings. And lots of customers your way.

The breakfast here is amazing, is a buffet, with many options. They even have dumplings, and crepes. The rooms are beautiful, comfortable with huge beds. Ask for a room with a view to the java bar, these are biggers than the room with pool view. The Staff are adorable, very friendly and always wanting to help.